We are run with integrity and pride, on traditional principles, but with creative thinking and the experience to do things better. We are small enough that we are able to care for each client personally, but large enough to provide exceptional marketing that achieves the best possible price in the least possible time for both sales and lettings.
→Our Trumpington office
Cooke Curtis & Co has been recognised as the best estate agent in the country by the Best Estate Agency Guide 2022, coming out top of over 15,000 agencies individually assessed.
Multi-award winning
Of specific note is the Best Estate Agency Guide Awards 2022 Overall Winner. It is the largest analysis of Estate Agents where the Gold Winners represent the top 5% in the country and this includes our lettings team.
This assessment is carried out over six months where 25 million leads are assessed along with 3 billion data points. What they look closely at is the quality of your Property Marketing and the results of your marketing including the average days to sell (compared to the average time in your area) Including details of if the property returned to the market.
Likeability & Trust
The Best Estate Agency Guide is the largest analysis of Estate Agents in the country. It is carried out over six months and includes assessing 25 million leads and 3 billion data points. The guide looks closely at the quality of property marketing and at results achieved including the average days to find a buyer and whether agreed sales go through to completion.
Mystery shopper exercises are conducted over the phone and electronically to check on agents’ knowledge and how informative and responsive they are. Agents’ own websites are subjected to a 36-point assessment which explores marketing and customer service. Unusually, and pleasingly for a customer-service-focused business like us, they also look at “likeability & trust”, good results and a pleasant experience needn’t be mutually exclusive.
It's the most comprehensive, objective assessment of estate agencies in existence and we are very proud to have been chosen as the very best agent out of all that were assessed. It’s not the only thing we’ve won, but it’s the big one.
→Kings College Cambridge
We very much hope you do not have a need to make a complaint, but understand from time to time there might be a need to do so. In most cases sharing your thoughts or concerns with the person looking after you will enable us to find a positive solution. In the eventuality this is not the case click here for our complaints process.
